Gaming is for fun, not stress. 99xx believes every player deserves to play in a safe and healthy way. Build responsible gaming habits — for yourself and for your family.
Responsible Gaming means playing in a way where you know your limits, stick to them, and keep gaming purely as a form of entertainment — not as a source of income or a way to solve problems. At 99xx, we always want every member to play with enjoyment.
Online gaming has become a popular part of daily entertainment for many people in Bangladesh. From slots to Sports Betting, every game carries both the chance to win and the risk of losing. But when gaming stops being fun and starts disrupting your normal routine, that's when it's time to pay attention.
The 99xx Responsible Gaming guidelines are written in plain, straightforward language so you can understand on your own — when to be cautious, how to help yourself, and where to find support when you need it.
Responsible gaming habits protect not just you, but your family too. 99xx provides a range of safety tools for every registered member that you can use at any time.
We follow these six principles to ensure responsible gaming on 99xx.
Set a clear budget before each session. Only play with an amount you can afford to lose without it affecting your daily life. 99xx lets you set deposit limits to help you stay in control.
Extended, uninterrupted gaming increases mental fatigue and the risk of poor decisions. Set a fixed amount of time for gaming each day and take a break once that time is up.
Gaming is always about entertainment. Treat winnings as a bonus and losses as a normal outcome. Choose games for the enjoyment, not in pursuit of profit.
Take a break of at least 10–15 minutes every hour. Grab a cup of tea, go for a short walk, or catch up with family. A break isn't a sign of weakness — it's a sign of staying healthy.
Chasing losses — placing more bets to recover money you've already lost — is one of the most dangerous habits in gaming. It's a trap that almost always leads to even greater losses.
Talk openly with people close to you about your gaming habits. If they express concern, do not brush it off — take their perspective seriously.
Set aside a fixed amount for gaming at the start of each month. Never use money meant for household expenses, debt repayments, or savings.
Set daily, weekly, or monthly deposit limits from your Account Settings. These limits cannot be exceeded.
Use your phone's timer or turn on 99xx's session reminders. Make it a habit to stop your session once the set time is up.
Losing today does not mean you will win tomorrow — that thinking is a myth. Every game outcome is completely independent. Accept losses as a normal part of play.
If you feel you're losing control of your gaming, take a complete break for a while. 99xx has a self-exclusion option available.
Set daily, weekly, or monthly limits. Lowering a limit is immediate; increasing one requires a 7-day wait.
Set a maximum time limit for each gaming session. Automatic logout when your time is up.
At regular intervals, a popup reminder will appear showing your total gaming time and spending.
Temporarily suspend your account for anywhere between 24 hours and 30 days. You can reactivate it at any time.
If you are experiencing long-term issues, you can permanently close your account for a period of 6 months to 5 years. This decision is not easy to reverse — so think it through carefully.
The questions below will give you a sense of your gaming habits. Answer honestly — this assessment is completely private.
The number of questions you answer "Yes" to will give you an indication of your risk level.
If you notice these signs, do not wait — take action now.
Struggling to pay bills, accumulating debt, hiding money from family, or borrowing to fund gaming.
Arguments with family or friends, a tendency to isolate yourself, and lying about your gaming are all warning signs.
Feeling restless, irritated, anxious, or angry when you are not playing — these are clear signs of addiction.
Staying up late to play, losing focus at work or school, and disrupted sleep are becoming a regular pattern.
Answers to the most frequently asked questions about Responsible Gaming.
We want every gaming experience on 99xx to be enjoyable and safe. Play within your limits, stay well, and know that we're here whenever you need support.